TV Shop Australia
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
TV Shop Australia Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
TV Shop Australia has 1.5 star rating based on 16 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Just a con, Robbed, Supposedly convenience of purchase and delivery.
Cons: Bullied and not totally honest, Not always honest about products, Take money without authorization.Recent recommendations regarding this business are as follows: "Great Service", "Don’t deal with them", "Maybe don't expect the free gift", "NEVER BUY THESE PRODUCTS THEY ARE TRASHY CHINESE MANFACTURED. 12 MTHS WARRANTY OON A $1300 SICK VACUUM I SHOUKLD HAVE KNOWN IT WOULD BE RUBBISH!", "Don’t touch them".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
TV Shop Australia has 1.5 star rating based on 16 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Just a con, Robbed, Supposedly convenience of purchase and delivery.
Cons: Bullied and not totally honest, Not always honest about products, Take money without authorization.Recent recommendations regarding this business are as follows: "Great Service", "Don’t deal with them", "Maybe don't expect the free gift", "NEVER BUY THESE PRODUCTS THEY ARE TRASHY CHINESE MANFACTURED. 12 MTHS WARRANTY OON A $1300 SICK VACUUM I SHOUKLD HAVE KNOWN IT WOULD BE RUBBISH!", "Don’t touch them".
Most users ask TV Shop Australia for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Top TV Shop Australia Reviews
"New courier ticket"
I have had an issue with my courier ticket and in return will need a new one Please send me a new one Kind regard
"Faulty invictus7"
Very very unhelpful! Not listening to your complaint details and offering non helpful replacement options. I had paid $1300.00 for a stick vacuum cleaner and...
Townsville, Queensland
Row shaper parts requested
User's recommendation: Great Service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Replace my remote control for my instachill
Company fixed the issue and I have been provided with apology. Just kept sending emails untill they responded ,Hope to never have to deal with them againNot good after sale’s service
Preferred solution: A replacement remote for my Insta chill
User's recommendation: Don’t deal with them
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
New courier ticket
Preferred solution: Courier ticket so I may be able to return
Townsville, Queensland
Row shaper parts requested
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Adelaide Cbd, South Australia
Resolved: Return of item
Company fixed the issue and I have been provided with partial refund. Returned product and was refunded.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Faulty invictus7
Very very unhelpful! Not listening to your complaint details and offering non helpful replacement options.
I had paid $1300.00 for a stick vacuum cleaner and it stopped operating after 23months!!!
Obviously the motor had burnt out after only minimum us oof 23mths in a tiny home!
Customer service would not take any responsility for the the second rate item. When I checked reviews this was a very common complaint in the reviews!
DISGUSTING QUALITY ITEM AND CUSTOMER SERVICE WAS ALSO DSGUSTING AS ALL THEY WANTED TO DO WAS TO BLAME ME AND MY USAGE OF THE TRASHEY PRODUCT!!
NEVER AGAIN WILL I BUY ANYTHING FROM tv SHOP!!!
- Supposedly convenience of purchase and delivery
- Shockingly poor customer service they blame you or problems
Preferred solution: Full refund
User's recommendation: NEVER BUY THESE PRODUCTS THEY ARE TRASHY CHINESE MANFACTURED. 12 MTHS WARRANTY OON A $1300 SICK VACUUM I SHOUKLD HAVE KNOWN IT WOULD BE RUBBISH!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Melbourne, Victoria
I have not received any communication and have made my purchase with another supplier
User's recommendation: Don’t touch them
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Does it all drill bits
- Just a con
- Pro con artists
User's recommendation: Don't buy
Maroochydore, Queensland
Gift not recieved
User's recommendation: Maybe don't expect the free gift
Sydney, New South Wales
Faulty invictus7
User's recommendation: Don't purchase from TV shop
Toowoomba, Queensland
Wanting call back told a few minutes STILL waiting
Preferred solution: Unsure until I speak with you
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Brisbane, Queensland
Never return call on complaints
Preferred solution: Let the company propose a solution
Sydney, New South Wales
Refund of US $854.00 A due taken from my USA account without authorisation
I spoke with a tel-marketer on May 3rd and gave all my requested details to purchase a Tebo massage chair. I had instucted the salesman to send me full details of the payment schedule and more information on the proposed chair, BEFORE any actions were undertaken as I needed to contact my carers at UPA to confirm the proposal.The next day I received a phone call from your delivery department to confirm my address details.
I told them that it would be cancelled as I had to go to hospital following a serious stroke. I contacted my bank in the USA and learned that US$854.00 (approx AUD$ 1190 ) had been taken out of my account immediately after the phone call with the salesman.
Please arrange a full refund of the amunt to my USA account. Montecito.Bank & Trust.
Ac# 195-34*-*** . If it is easier, AUD $ equivalent , to my CBA account in Ballina, NSW, Australia, -62502-1***-*263 Ref: 5353-16**-**71-0271
Michael G Dean Ph 0411 60** **
Thank You
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Gympie, Queensland
I can't remember why i lodged this.
User's recommendation: Not at this time
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Irvinebank, Queensland
Lack of customer service
I orded 2 total bliss chairs and two instachill items. The deal was free delivery to the nearest town of Kyogle.
I was told they would be delivered by Christmas, so far I have half a chair and one instachill which I just drove to town to collect thinking it was the complete deal. The transport company just gets very abusive and loud on phone and will send back to tv shop so I've rung tv shop 3 times they tell me there is nothing they can do and wait for up to 48 hour's for a phone call to hopefully sort this out. Fair enough you'd think be patient but this is call number 3 and they all say the same thing(wait for our call) well I've been waiting and waiting , what a nightmare. Since then I've read reviews of this company (mostly negative) so now I'm no longer wanting products so I ring them again I finally get some one on phone woohoo, but no it's the same message wait for our call bla bla bla.
My experience with this company so far is terrible not the excitement I had but now a problem. My advice don't pick up that phone it's not as good as it's made to look.
Preferred solution: Full refund
User's recommendation: Wolf in sheep's clothing folks.
Sydney, New South Wales
They robbed me of my money
- Robbed
- Not always honest about products
- Robbed
Preferred solution: Price reduction
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